Marymead Supported Contact Program

Marymead’s Supported Contact Program provides a venue for supervised contact to take place between children and their non-residential parents.

The program is an independent, impartial service which aims to be fair, friendly and supportive. Staff aim to create a safe and friendly environment where parents and children can come and enjoy their time together. Their focus is on the needs and best interests of the children, as well as supporting parents in identified areas.

How we work

This program provides a safe environment for children to spend time with their non-live-with parent. A brochure is available for parents interested in using the program and for professionals who would like to refer their clients to the program.

Who can use this service?

Parents can self-refer or referrals can be made by the family court or other related services.

The following criteria are considered:

  • Both parents are willing to use the program and abide by the program’s guideline and individual service agreements
  • Other arrangements are not working or inappropriate
  • Children want to be in the program and will benefit from it
  • Children are under 12 where there are no older siblings
  • Domestic violence is an issue
  • There are no child protection orders

Hours of Service/Location


9.00am - 5.00pm Wednesday to Sunday.

The centre operates from our temporary Yarralumla location.

Moruya, NSW South Coast

Fridays and Saturdays.

Supervised visits are usually arranged for up to two hours per fortnight. We do not provide any services on public holidays.


A limited number of fee free allocations are available. You will be placed on a waiting list if a place is not available. Fee for service places can be offered if your need is urgent.

Supported Contact as requested by Child Protection agencies

Who can use this service?

In this program Supported Contact is provided for children who are living in foster care or with an extended family member. Child protection orders exist. Most referrals are made through the ACT Office for Youth and Family Support however other child protection agencies can make referrals.

Location of visits

Supervised visits between children and their parents and extended families are held at the Marymead Contact Centre or in the community or the parents’ home.

Our focus

The aim of this program is to provide a safe environment for children where they can spend quality time with their biological family.


Fee for service from Government referral agencies.

Funding Bodies

The Australian Government Department of Social Services (DSS).

The ACT Office for Children, Youth and Family Support and the NSW Department of Community Services on a fee for service basis.


For more information phone 6162 5800 or email