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Complaints & Feedback

We welcome your complaints and feedback.

Complaints & Feedback

At Marymead we use complaints and feedback as an opportunity to improve our services.

If you have a complaint, a suggestion about how we can improve our services or a positive experience, we would like to hear from you.

If the matter you are complaining about involves a threat of harm to anyone, or abuse or neglect of a child, action should be taken immediately to inform the police or your local care and protection services.

In this situation, please contact:

  • Police – 131 444
  • ACT Child and Youth Protection Services – 1300 556 729
  • NSW Child Protection Helpline – 132 111.

If the matter is an Emergency involving an immediate threat of harm to anyone, please call 000.